Company Name: Chadwick’s
Consumer Base: Mid 20s through mid 40s
Style: Trendy, Modern and Sophisticated
Available Products: General clothing (tops and bottoms), outerwear, dresses, swimwear, suits, accessories and shoes
Store Style: Online only
Price: Moderate
Overall Score: 10 out of 10
Chadwicks' Leisurewear Hoodie Set
An overall decent clothing store with a good selection of clothing for plus sized women, Chadwick’s strives to ensure that they have just the right product to fit every shape and flatter them in all occasions. This is especially true for their lines of more trendy and modern styles, offering new looks that are both attractive and fashionable without resorting to older styled designs.
Overall, Chadwick’s strives to be true to their word when offering both quality products and services and strives to not only have a good selection for every discerning consumer but at the same time offer good looks at a decent, affordable price that everyone can enjoy.
Website Rating: 10 out of 10
User Friendliness: Extremely fast, easy to load and easy to navigate, Chadwick’s offers one of the top web portals to online shopping and great ease of use when browsing for just the right product.
Product Descriptions: All descriptions for products on Chadwick’s are dedicated entirely to the product they are displaying, showing garments modeled on real women (though not all plus sized) to give you a feel for what it would look like on a real person rather than a mannequin. Chadwick’s offers load of cute dresses which are synonymous with irresistible style and tons of attention!
Sales Process: Chadwick’s incorporates a smart cart system into their checkout process that provides consumers with additional recommendations of both standard and sale items based upon the selections within their cart. This in addition to a clean, quick and easy to use standard checkout process that allows for both member and guest purchases helps make shopping at Chadwick’s both easy and enjoyable.
Safety: Chadwick’s offers customer security via a dedicated SLL encryption to protect all user data.
Customer Service: 9 out of 10
Overall, the customer service at Chadwick’s is high quality and very friendly. While potentially not able to answer some consumer questions they are more than willing to forward the consumer to the appropriate person to do so (be it a manager or otherwise) to help resolve any issues that may exist.
Company Policies: 9 out of 10
Believing strongly in the quality of their merchandise, Chadwick’s offers returns for the full price of their products within 90 days of purchase. Once these 90 days has been reached products can still be exchanged or returned though only for store credit. Overall this process can take a few weeks to complete and is generally much smoother than dealing with some other return processes online.
Shipping: 10 out of 10
With a wide selection of shipping options available to consumers you can expect to see your product anywhere from 7-10 days from the time of purchase to as little as 2 days after your order is fully processes. Chadwick’s is even happy to offer international shipping and delivery to P.O. boxes, though they do recommend alternative tracking methods are used to ensure the security of your order at all times.
Measurements: 7 out of 10
One of the weaker points of Chadwick’s online experience, the measure charts used by their online store are relatively useful for many consumers though offer nothing special in terms of ease of use or other helpful features to assist customers in making a purchase.
Accreditations and Certifications:
Chadwick’s currently stands with a good store rating and certification by Bizrate.
Newsletters and Blogs:
Chadwick’s is one of the few stores available with both a blog as well as social following options on Twitter, Facebook and YouTube.
Best Way to Save:
Sign up for Chadwick’s email list for all of the latest offers and other deals delivered directly to your inbox so that you can keep up to speed on everything they have to offer at all times.
Credit Card Offers:
Yes – Chadwick’s offers both a gold card as well as a store Visa card for customers to use. These come with many benefits including various rewards, discounts and other coupons for use when shopping online in order to provide a variety of incentives for dedicated customers.
Miscellaneous Comments and Consumer Reviews:
